To whom it may Concern,
I am Mrs. Gaines, who has been insured through McInnis Agency in excess of sixty (60) years. That speaks volume of satisfaction between the family and Company's continued cooperation. Your former and present employees have all been professional , knowledgeable and dedicated to "Satisfy the customer" at all costs.
This comes to say specifically that "Ms. Mary" is a jewel to work with on all levels, she is always anxious to be sure "you the customer" is satisfied. I had an accident in March 2016 and she has been there every step of the process. She is interested in customers as people, not just as a means of a paycheck for a job or the company!
I felt the need to share my thoughts because companies sometimes are not aware of employees efforts beyond Rules and Regulations. You have an asset that should be recognized and rewarded for her Professionalism and ability to meet the challenges of coping with various personalities daily.
Thank you for your time and consideration.