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2/12/2022
We have always (43+ years) had our insurance (Home and Auto) with this agency and Susan and Sandra are always there with help and answers all the time and anytime! Very professional and helpful always--- Thank You
Neill&Kathie Childress
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2/11/2022
We have had our insurance with Nationwide at this branch in Carthage NC since 1978 and before!! Have always been taken care of above and beyond ! Susan and Sandra are always there with an extra to help us!! This is what keeps us there -the personalized service just a phone call away !!!!!!!!
Neill&Kathie Childress
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12/19/2021
I have had my insurance with this agency for a number of years and deal with Kat and/or Denise. Both are wonderful - very responsive and efficient. Which is absolutely refreshing as customer service seems to have disappeared. Whatever the issue may be, I am confident it will be taken care of quickly and correctly. Definitely would recommend this agency to anyone looking for insurance.
Jennifer
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10/5/2021
Worked with Keaton Epps when having an escrow issue on my account. Keaton was efficient and extremely friendly. He immediately contacted my mortgage holder and began to resolve the problem. I was notified regularly on the progress of the resolution. Keaton did a great job and certainly relieved a lot of anxiety.
Pam Williams
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10/2/2021
Thank you James Epps Agency for your expertise and time spent with your insurance customers. Our family is grateful for your help in navigating coverages and rates, and know others appreciate your help as well. For anyone looking for a good Insurance company, you can find it here. Thanks Kat, Denise, Ann, Keaton, and James for all you do.
Brisson family
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