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AUTO INSURANCE EXPRESS, LLC

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Memory loss
Couple comes in for a new policy. She hands me a written quote of $62 we gave her 2 weeks ago. When finishing the aplication, her rate increased to over $100. She was obviously upset...... Her: But you told me my rate was only going to be $62?? Me: Yes ma'am. However that quote was based on you telling me you had no tickets or accidents....
Practice what I preach
Todays lesson: Practicing what I preach!  The setting: My wife and I had to return a kitchen sink we purchased for a different size Yesterday near dark.  Approaching Veterans pkwy at the stop light we are rear-ended by a large Dodge truck. I exit the car (in the pouring/cold rain) to check out the damage....
Always smart to get Ins AFTER an accident
On 4/30 ---- New customer came into the office to purchase insurance. Her rate issued was $115 per month. Upon issue, she asks, "Now this is all im going to have to pay each and every month?"  Me: Yes Ma'am.  ***FAST FORWARD TO TODAY. 6/8*****  Phone rings : ...
The Ky switch-a roo
*****"Your supposed to switch companies when you SAVE money, not the other way around"******  Customer comes in to cancel her Insurance policy she purchased last week. When I asked why, she tells me her step mom added her to their policy. I asked if she lived with her step mom and she says 'No"....
"Luxury" is amatter of opinion
So I see a FB sales ad (individual) posting "Luxury sunglasses" for sale $40 & I respond to it.....  Me: What brand/style are they?  Him: I dont know, they are nice tho. They are slim and sleek. sporty almost.  Me: Fair question to ask you: How do you know they are luxury? ...
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